PERSONAL OUTSOURCING PERSONNEL LEASING

Personnel and operational support for Inditex stores in Poland

For 4 years, IQFM has been providing Inditex with comprehensive personnel and operational support for stores in Poland. Over 100 dedicated employees support processes related to deliveries, preparation of new collections, and visual merchandising.

100+ dedicated employees supporting store operations.

4 years of continuous cooperation within the personnel outsourcing framework.

End-to-end operational support from delivery to preparing the collection for the sales floor.

Context of the partnership

Fashion retail operates in the rhythm of regular deliveries and collection changes, which require quick preparation of a large number of products for sale. Inditex needed a flexible personnel model that allows for efficiently handling logistics processes and preparing stores for sales without placing an excessive burden on internal teams.

Project goal

Providing Inditex stores with flexible and scalable personnel support that streamlines delivery handling and the preparation of new collections for exposure and sale. The model makes it possible to adjust resources to the current operational needs of the stores and maintain process fluidity even during periods of increased workload.

How we worked

IQFM provides dedicated teams supporting key operational processes related to deliveries and preparing goods for sale.

Unpacking deliveries
Quality control
Tagging and labeling
Preparing collections for display
Visual merchandising

Measurable outcomes

Constant access to a flexible employee structure allows for efficiently handling changing store needs and supporting Inditex teams during the most labor-intensive stages of the operational process.

100+ employees

Dedicated structure supporting stores in Poland.

5 areas of operational support

From delivery receipt to display preparation.

Flexible team scaling

Tailoring resources to current store needs.

4 years of cooperation continuity

Proven outsourcing model developed with the client.

The Inditex case demonstrates how personnel outsourcing can become an integral part of retail operations – providing the right number of employees precisely when they are needed and streamlining the product's journey from delivery to display.

Let’s talk about data-driven field marketing for your brand

Tell us about your business goals, sales channel, project scale and the challenges that matter most. Together we will design an operating model and match the right teams, technology and reporting to support those goals.

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